Casework Investigator

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c.£36,500 plus excellent benefits including Civil Service Pension
Full Time
37 hours a week

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Casework Investigator
Birmingham, West Midlands (with Hybrid working)

About Us

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

We are currently looking for a number of Casework Investigators to join us on a permanent or contract basis in Birmingham.

The Benefits

- Salary of c£36,500 per annum
- Civil service pension
- Flexible working
- 26 days’ holiday
- Option to buy up to five days’ extra annual leave
- Additional benefits

Joining us means joining a dynamic, high profile sector and being at the cutting edge of regulation, where the work you do has a real impact on people’s lives.

It also means joining an organisation that is inclusive, that respects work-life balance and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.

The Role

As a Casework Investigator, you will be tasked with investigating breaches of licence by gambling operators, breaches of regulation and breaches in legislation that lead to criminal investigations.

Managing your own caseload as well as working as part of a team, you will conduct interviews with witnesses and suspects, gather information and evidence and collate and analyse material.

Additionally, you will:

- Apply judgement to each case with awareness of the strategic context in which the issue or case fits
- Provide recommendations and outputs that can withstand challenges from stakeholders
- Support and contribute to the ongoing development of policy and guidance
- Maintain an awareness of changes in legislation, policy or corporate governance

About You

To be considered as a Casework Investigator, you will need:

- Experience in conducting evidence-based investigations
- Experience of engaging with and managing stakeholders including operators, legal representatives and wider GC colleagues
- To be prepared to represent the Commission in interviews and hearings as part of casework and present to stakeholders where required
- Strong analytical and problem-solving skills
- The proven ability to work at pace, managing competing deadlines and priorities
- Strong time management skills
- The ability to work collaboratively within the team
- The willingness to drive and embed change, keeping colleagues motivated and engaged
- Excellent communication and negotiation skills

Conversancy with legal frameworks would be beneficial to your application. Experience in a regulatory, policy or enforcement environment would also be advantageous, as would project management experience.

Other organisations may call this role Regulatory Investigator, Investigator, Caseworker, or Incident Manager.

Please note, this role is offered on both a full-time and contractual basis and you will be asked to specify your preference when applying.

We are operating a hybrid working model where we encourage people to come into the office for business needs and we would be happy to discuss what will work for you at interview.

The closing date for this role is the 24th October 2021.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

So, if you’re seeking your next challenge as a Casework Investigator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.