Casework Investigator

Job Ref
ENF4 and ENF8
c,£36,500 plus excellent benefits including Civil Service Pension
Full Time
37 hours a week

More details

Casework Investigator
Birmingham, West Midlands

About Us

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

As a result of internal promotions, we’re currently looking for two Casework Investigators to join our growing team in Birmingham.

The Benefits

- Salary of circa £36,500 per annum
- Civil service pension
- Flexible working
- 26 days’ holiday per annum (pro rata if part time)
- Option to buy up to five days’ extra annual leave
- Additional benefits

Joining us means joining a dynamic, high profile sector and being at the cutting edge of regulation, where the work you do has a real impact on people’s lives.

It also means joining an organisation that is inclusive, that respects work-life balance and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.

The Role

As a Casework Investigator, you will manage a range of investigations, ensuring they are handled in a high-quality, timely and cost-effective way.

You will co-ordinate and manage your own casework as well as delivering more generally in the team and providing guidance and direction.

Conducting regulatory investigations into failures by gambling operators to comply with their licence, you will identify and distinguish major and minor breaches and conduct criminal investigations into breaches of the Gambling Act 2005.

Your role will also involve:

- Interviewing witnesses and suspects to gather information and evidence, pursuing all reasonable lines of enquiry
- Being accountable for recommendations and outputs
- Supporting and contributing to the ongoing development of policies and guidance

About You

To be considered as a Casework Investigator, you will need:

- Previous experience in conducting evidence-based investigations
- Experience of engaging with and managing stakeholders including operators, legal representatives and wider colleagues
- The willingness to represent the Commission in interviews and hearings as part of casework and present to stakeholders
- Strong analytical and problem-solving skills
- The proven ability to work at pace, managing competing deadlines and priorities
- Strong time management skills
- Excellent communication skills
- The ability to work collaboratively within the team
- The willingness to drive and embed change, keeping colleagues motivated and engaged

Conversance with legal frameworks would be beneficial to your application. Experience in a regulatory, policy or enforcement environment would also be an advantage.

Other organisations may call this role Regulatory Investigator, Investigator, Caseworker, or Incident Manager.

The closing date for this role is the 26th January 2021.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

So, if you’re seeking your next challenge as a Casework Investigator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.